General Terms & Conditions

The General Bonus Terms and Conditions may change from time to time. The player is responsible to check regularly the General Bonus Terms and Conditions. Certain bonus/promotions might have specific terms and conditions.

All players must be at least 18 years of age or have reached the legal age of maturity in his/her jurisdiction, whichever is greater. Planet Casino's operation of online casino gambling is directed only towards players who by the laws of their home jurisdiction are not prohibited from gambling on the Internet through the application of the software. Some jurisdictions have not yet addressed the legality of the use of software for gambling, while some jurisdictions have specifically made online gambling illegal. It is impossible for Planet Casino to determine the state of the law in every jurisdiction around the world on an ongoing basis. Therefore, the player accepts sole responsibility for determining the laws that apply in his/her jurisdiction. The player is responsible for any consequences of choosing to play at Planet Casino and not determining the legality of online casino gaming in his/her jurisdiction

Employees and immediate family members of Planet Casino and any company or entity associated to it in any way (distributors, affiliates, licensees, subsidiaries, media partners, retailers, wholesalers, advertising, promotion or other agencies) may not take part in any bonus or promotion offered by Planet Casino.

Bonuses can be claimed only once per person, PC and IP address, family, household address, e-mail address, credit card/debit card number, and environments where computers are shared (e.g. universities, schools, public libraries, workplace etc).

All promotions at Planet Casino are limited to Real-money players only. No cash-in is allowed as long as there are active and / or pending bonuses which have cash-in restrictions until play through requirements are satisfied.

A player is only permitted to claim one free bonus offer on their casino account, where no deposit is required. This includes free money offers and free spins offers. Should a player claim more than one free bonus offer, any winnings generated from this bonus will be null/void.

All UK and Greek players may only play slot games with any purchase match bonus claimed. Any other game played with a purchase match bonus, will result in any winnings being forfeited and the deposit being refunded back to the player.

Players from the following countries will not be eligible for and cannot claim Free Welcome Bonus offers from the casino, or indirectly via invite or a 3rd Party Website. For the avoidance of doubt, a Free Welcome Bonus refers to any offer made through any party, either directly or indirectly, that does not require a deposit to be made (e.g. Free Cash or Freespins). In the event that players from any of these countries claim such an offer, all winnings resulting from it will be made null and void:

  • Albania
  • Belarus
  • Bosnia
  • Czech Republic
  • Estonia
  • Georgia
  • Herzegovina
  • Kazakhstan
  • Kyrgyztan
  • Latvia
  • Lithuania
  • Mongolia
  • Montenegro
  • Poland
  • Romania
  • Russia
  • Serbia
  • Slovakia
  • Slovenia
  • Tadzbikistan
  • Tajikistan
  • Turkmenistan
  • Ukraine
  • Uzbekistan



Bonus Play through Requirements


(% contribution per game as follows):

* Percentage of wager placed that counts towards meeting wagering requirement.

Slots

100%

Roulette

50%

Three Card Poker

50%

Baccarat

25%

Video Poker

10%

Blackjack

5%

Keno

100%

Bonus Money (No Deposit Required) bonuses need to be played through 60X on slots, keno and scratch cards only before a player can cash-in. Furthermore, players will only be able to make a one-time withdrawal for a minimum amount of $100 and a maximum of $100 when the winnings result from playing a free no deposit bonus. Surplus winning credits will then be forfeited.

Free Spins bonuses need to be played through 60X on a specific video slot only before a player can cash-in. Furthermore, players will only be able to make a one-time withdrawal for a minimum amount of $100 and a maximum of $100 when the winnings result from playing a Free Spin bonus. Surplus winning credits will then be forfeited.

Bonus Money (Any Match Offer) needs to be wagered through 60X unless otherwise stated before a player can cash-in.

Deposit $100, get a 100% Match Bonus.
To cash-in a player will need to wager $100 (Bonus amount) x 60 = $6,000.

Players will be able to withdraw a maximum amount equals to 10x the original deposit (Surplus winning credits will then be forfeited).

No Match Bonus offers are available for purchases made with Neteller and Moneybookers. In the event of Neteller and Moneybookers depositors claiming such an offer, all winnings resulting from it will be forfeited and only the initial purchase will be paid.

All and any cash-in or pending cash-in will result in the voiding of the right to receive the remaining bonuses.

Each individual player is entitled to one (1) consolidated account only. Winnings will only be paid to players having one account. In cases where a player has more than one consolidated account, winnings will be voided.

Each player may only partake in one bonus-promotion per deposit. If a player receives more than one bonus-promotion per specific deposit, any winnings will be voided.

Only one deposit match bonus can be claimed per deposit, bonuses cannot be overlapped. Promotional bonuses must be claimed in sequence.

Promotional or Bonus offers by E-mail are for the intended recipient only. The offers cannot be transferred to a third party.

Irregularities between the personal details of the Real account holder, and the personal details of the individual identified with the method used to make deposits, will invalidate any offer extended by Planet Casino.

Any player deviating from the promotional rules or considered in breach of the terms herein will be disqualified and all winnings voided.

Planet Casino promotions department is the sole judge in any dispute regarding any promotional offer.

Each Promotional may have different terms and conditions.

If any Term or Condition is found invalid, unenforceable or void for any reason, the remaining Terms and Conditions shall remain in force.

In order to qualify for subsequent bonuses, the player needs to make a minimum deposit of €20 between the last bonus credited to their casino account and the date of the next Promotion offer.

Reversed cash-ins are not considered deposits and will not be matched with a bonus.

The casino reserves the right to review transaction records and logs from time to time, for any reason whatsoever. If, upon such review, it appears that player's are participating in strategies that the casino in its sole discretion deems to be abusive, the casino reserves the right to revoke the entitlement of such player to the promotion. Furthermore, if upon such review, the player’s activities have been deemed to be "Promotion Abuse", Planet Casino Management has the right to take any actions it deems necessary, at its sole discretion, against such abusers.

Planet Casino reserves the right:

  • To deny a player any bonus where a player has been identified as a bonus abuser in the Planet Casino. In such cases, the original deposit will be refunded, however, the player will not benefit from the bonus or promotion he / she is judged to have abused.
  • To refuse a promotion or bonus for any reason deemed valid and appropriate including, but not restricted to, promotion abuse by a player.
  • To close accounts at any time, particularly when registration information is discovered to be incorrect or misleading, or when casino management deems the player's participation to be of dishonest, or when there is a history of charge backs on deposits made.
  • To audit any and all cash-ins and reserves the right to reclaim bonuses or winnings for failed audits - the original deposit will be credited to the player's casino account.
  • Planet Casino always values the security and integrity of its business and makes use of external sources to assess its clientele. In the event that Planet Casino receives information of fraudulent activity/disputed transactions carried by a customer on its website or at other sites, the Planet Casino reserves the right to close the customer account and forfeit any winnings due to be paid.
  • To discontinue or cancel any promotion or bonus if management deems it appropriate without prior notification.